Mansion House confirms closure of operations by end of November

Lea Hogg October 17, 2023

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Mansion House confirms closure of operations by end of November

Mansion Group has officially confirmed the closure of its B2C brands, Casino.com and MansionCasino.com, effective as of the end of November. The group had previously closed its sportsbook business in March 2022, making online casino the only remaining vertical it managed. The decision to shut down the gaming brands is expected to result in the loss of approximately 200 jobs.

Affiliate and player notifications

Mansion Group communicated the closure to affiliates, stating, “After careful evaluation of our business operations, we have made the difficult choice to shut down the B2C operations of our gaming brands, Casino.com and MansionCasino.com.”

Gaming operations on both sites ceased on 26 October. Affiliates were instructed to close their accounts by 31 October, with final payment processing beginning on 1 November, and funds expected to be disbursed by the third week of November. Mansion Group aims to fully close access to its affiliate program by 30 November.

Players were also informed about the closure, with a notice on the casino.com and mansioncasino.com websites, stating that they would no longer accept deposits and gameplay after 7 am GMT on 26 October. Players were encouraged to withdraw any remaining funds by 31 December.

Challenges Leading to Closure

Mansion Group, licensed and headquartered in Gibraltar since 2004, employed around 150 employees in Sofia, Bulgaria, serving as its primary technological and operational center. The Gibraltar office primarily operated as its acquisition and marketing hub. The company, led by chairman and group president Chris Block since May 2021, faced significant challenges, including the suspension and subsequent resignation of former CEO Karel Ma?asco amid allegations of unauthorized payments.

Mansion Group exited the UK market in January 2023, citing regulatory challenges and closed its sportsbook brand MansionBet in March 2022. The operator also left the Ontario market in January after obtaining a license in 2022. While the specific reasons behind the decision to close the entire business remain unknown, it marks the end of a significant chapter in the company’s history.

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